Frequently Asked Questions

FATAZI LAB LLC provides professional video editing, cinematic post-production, motion graphics, visual effects, image retouching, color grading, sound design, branding visuals and social media design. All services are delivered digitally to clients worldwide.

Yes. FATAZI LAB LLC serves clients worldwide. We work remotely and deliver all projects digitally, regardless of your location or time zone.

Yes. All services provided by FATAZI LAB LLC are digital creative and audiovisual services. We do not sell or ship physical products.

After your project is confirmed, we will provide secure file transfer instructions. We accept files via cloud storage links (Google Drive, Dropbox, WeTransfer, etc.) and other secure transfer methods suitable for your project size.

We accept common video formats (MP4, MOV, ProRes, etc.), image formats (JPEG, PNG, TIFF, PSD, RAW), and audio formats (WAV, MP3, AAC). Specific format requirements will be discussed during project review.

Project timelines depend on scope, complexity, footage volume and deadline. Typical turnaround ranges from a few days for short edits to several weeks for complex cinematic productions. We will provide an estimated timeline with your quote.

Prices shown on our website are starting prices. Final pricing depends on project scope, duration, footage volume, complexity, revisions, visual effects, animation, audio requirements, delivery formats and deadline. Request a quote for a personalized estimate.

Revision rounds vary by package and are outlined in your project agreement. Additional revisions beyond the included scope may be quoted separately.

Rush delivery may be available depending on current project volume and scope. Contact us with your deadline and we will let you know if expedited production is possible.

Yes. If our standard packages do not match your needs, contact us with your project details and we will prepare a custom quote tailored to your requirements.

Yes. We edit both short-form and long-form content including YouTube videos, documentaries, corporate presentations and feature-length projects.

Yes. Our motion graphics and VFX services include compositing, tracking, rotoscoping, green-screen work, object removal and visual cleanup.

Yes. We offer professional image retouching, product photography enhancement, background removal, photo restoration and composite imagery.

Yes. Color grading is available as a standalone service or as part of our cinematic post-production packages, including creative look development and shot matching.

Yes. We regularly work with large video files and high-resolution footage. Secure cloud transfer methods are used for file delivery.

Final deliverables are provided digitally via secure cloud download links or your preferred transfer method, in the formats specified in your project agreement.

Source file delivery depends on your package and project agreement. This can be discussed during the quoting process.

Payment methods will be confirmed in your project agreement. We typically accept bank transfer and other standard business payment methods.

Our team reviews your project details and responds with a personalized production recommendation and quote. Once approved, we confirm scope, timeline and payment terms before production begins.

Cancellation terms are outlined in our Refund and Cancellation Policy and your project agreement. Please contact us by email to discuss any cancellation request.

Deposit refund eligibility depends on the project stage and terms confirmed in your written agreement. Please refer to our Refund and Cancellation Policy for details.

No. FATAZI LAB LLC provides digital creative and audiovisual services. We do not sell or ship physical products.